Privacy policy
Who we are
Section titled “Who we are”The controller for business, team and partner accounts and for visitors to tempact.app is Saša Gašparović, a private individual, Novi Sad, Serbia, email [email protected], phone +381 60 151 0099.
For the data of clients who book with a business, that business is the controller. Tempact processes that data only on the business’s behalf, under the Data processing agreement. Please direct questions about such data to the business you booked with.
What data we process
Section titled “What data we process”| Who | Data | Purpose | Legal basis |
|---|---|---|---|
| Owner and team | Name, email, role, password (hashed), schedule | Account and work in the panel | Contract |
| Business | Name, address, tax ID, billing details | Subscription and invoices | Contract, legal obligation |
| The business’s clients | Name, contact, appointment, service | Booking, on the business’s behalf | The business’s contract with the client |
| People in portfolio photos | Photo | The business’s gallery | Consent obtained by the business |
| Website visitors and inquiries | Inquiry form data | Replying to the inquiry | Legitimate interest |
| All users | Technical logs (IP, time, errors) | Security and operation | Legitimate interest |
We don’t process health data or other special categories of personal data.
Who else processes data
Section titled “Who else processes data”| Processor | Service | Location |
|---|---|---|
| Hetzner Online GmbH | Server and database | EU (Germany or Finland) |
| Cloudflare, Inc. | Domain, protection and backups | EU and US, with standard contractual clauses |
| Brevo (Sendinblue SAS) | Sending email | EU |
We don’t sell data or use it for advertising.
How long we keep data
Section titled “How long we keep data”- Account and business data for the duration of the subscription, plus 30 days after cancellation for export.
- Invoices for as long as accounting law requires.
- Technical logs for at most 30 days.
- Backups for at most 30 days.
Cookies
Section titled “Cookies”tempact.app does not use tracking cookies. The panel uses only essential cookies for logging in. If we add analytics later, we will update this section and ask for consent where required.
Your rights
Section titled “Your rights”You have the right to access, rectification, erasure, restriction, portability and objection. Send requests to [email protected]. We reply within 30 days. You can file a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection (poverenik.rs) or your local supervisory authority.
Security
Section titled “Security”Data is transferred encrypted (HTTPS, HSTS), passwords are stored hashed, and access is limited by role. Only authorized people can access the production server.
Draft version: 10 November 2026.