Extra features
Only the owner sees the Extra features screen. This is where you turn on features that not every business needs. For now they are available in all plans.
Changes here apply at once, without publishing, and only to new bookings. Existing bookings stay as they were agreed.
| Feature | What it is for | Default |
|---|---|---|
| Staff time | A different service duration and start interval for one staff member | Always available |
| Wait inside a service | A staff member takes another client while, for example, colour sets | Off |
| Chairs, rooms and equipment | A time is offered only when a place is free too, not just the staff member | Off |
| Deposit | The client pays a deposit with an IPS QR code | Off |
| Several sessions | A treatment over several visits, for example a tattoo | Off |
| Booking for several people | Several people in the same slot, for example a workshop | Off |
| Customer messages | Channel choice: email or SMS |
Staff time
Section titled “Staff time”Some staff members work faster or slower than others. In Extra features → Staff time choose a staff member and enter:
- Start interval (min): how many minutes apart start times are offered for that staff member, from 5 to 60;
- for each service, the duration, from 5 to 480 minutes;
- for each service, Preparation (min), from 0 to 240.
An empty field means the staff member follows the location and service value. The client sees the exact duration for the chosen staff member.
The owner sets this. Staff members do not change their own time.
Wait inside a service
Section titled “Wait inside a service”Some services have a break in the middle: colour or a mask sets, and the staff member has nothing to do. With this feature the staff member can take another client during that break.
- Turn on Wait inside a service.
- In the service settings, enter Wait starts after (min of work) and Wait lasts (min).
Example: colouring takes 120 minutes. After 30 minutes of work the colour sets for 45 minutes. During those 45 minutes the staff member can take another client, for example for a haircut.
The client sees the full service duration. The system still prevents overlapping bookings.
Chairs, rooms and equipment
Section titled “Chairs, rooms and equipment”When there are fewer places than staff members, for example two massage rooms and three therapists, a booking must also wait for a free place.
- Turn on Chairs, rooms and equipment.
- For the location, add a name, for example “Massage room”, and the Number of places.
- On the service, choose Uses a place.
All staff at the location share the places. When all are taken, the time is not offered, even if the staff member is free. One service uses one kind of place and one place.
Deposit
Section titled “Deposit”A deposit reduces no-shows. The client pays it with an IPS QR code from their banking app.
- Turn on Deposit.
- Enter the Deposit account (18 digits) and the Recipient name. Without an account the deposit cannot be turned on.
- On the service, enter the Deposit (RSD).
What happens next:
- A client who books online sees the QR code on the confirmation screen and on their booking page. The amount is also in the email confirmation.
- In the Calendar the booking has the tag “Deposit · awaiting payment” and the buttons Mark as paid and No deposit.
- Anyone who sees the booking in the calendar can mark it.
The deposit applies to online booking. It is not required for bookings added by hand.
Several sessions
Section titled “Several sessions”For treatments over several visits, for example a larger tattoo or a laser treatment.
- Turn on Several sessions.
- On the service, enter the Number of sessions (1 to 50) and the Days between sessions.
The client books the first session online. The team books the next ones with the Book next session button on the booking. The booking shows, for example, “Session 2 of 4”.
The days between sessions are for now only information for the team. The system does not pick the next session’s date by itself.
Booking for several people
Section titled “Booking for several people”For workshops, group classes or a booking for a couple.
- Turn on Booking for several people.
- On the service, enter the Maximum people per booking (up to 50).
The client chooses the Number of people in the form. The price and deposit are multiplied by the number of people. Several clients can book the same start time until the places are filled. The form shows how many places are left.
Customer messages
Section titled “Customer messages”In Extra features → Customer messages you choose the Channel (Email only, SMS only, Email and SMS) and the Maximum SMS per month.