Terms of use

1. Who provides the service

Tempact is provided by Saša Gašparović, a private individual, Novi Sad, Serbia, email [email protected], phone +381 60 151 0099 (“Tempact”, “we”). These terms apply to businesses that sign up and use Tempact (“the business”, “you”), to their staff and to partners the business invites.

2. The service

Tempact is online appointment booking software. It includes the panel for the business and its team, the booking page, ways to integrate with the business’s website, and public data for the website. The scope depends on the chosen plan (Solo, Team, Studio).

3. Account

The account is opened by a person authorized to represent the business, who becomes the account owner.
The owner is responsible for the accuracy of the business details and for whom they invite to the team or as a partner.
You keep your login details safe. If you suspect unauthorized access, tell us immediately.

4. Subscription and payment

Prices are in euros, excluding VAT, according to the price list published on tempact.app at the time of ordering. We invoice in Serbian dinars at the National Bank of Serbia middle rate on the invoice date.
The subscription is paid monthly or yearly, in advance, by invoice.
We charge no commission per booking.
Extra locations, custom themes and other services are charged by the price list or a quote.
We announce price changes at least 30 days in advance. Changes apply from the next billing period.

5. Cancellation

You can cancel at any time. Cancellation takes effect at the end of the paid period, and we don’t refund that period unless the law requires otherwise.
After cancelling you have 30 days to export your data. After that we delete it, except what we must keep by law.
If a subscription remains unpaid 15 days after the due date, we may restrict the account after notifying you.

6. Your obligations

Use Tempact lawfully and in line with these terms.
You are the controller of your clients’ data. You are responsible for the legal basis for processing and for informing your clients. Our relationship is governed by the Data processing agreement.
Before publishing portfolio photos, you must have consent from the people in them.
You must not enter health data or other special categories of personal data.
You must not disrupt the system, bypass limits or access other businesses’ data.

7. Themes and partners

Themes built by a business’s partner apply only to that business. The business is responsible for a theme it approves.
We may withdraw a theme that threatens security, accessibility or the operation of the system, stating the reason.
Shared catalog themes and the Tempact software remain our property. The business gets a right of use for the duration of the subscription.

8. Availability and support

We aim for uninterrupted service but do not guarantee it. We announce planned maintenance in advance where possible.
We make regular backups.
Support is provided by email at [email protected], on business days.

9. Liability

We are not liable for lost profit, missed appointments or indirect damage, except in cases of intent or gross negligence.
Our total liability is limited to the amount you paid for the service in the last 12 months.
We are not liable for content the business publishes, or for third-party websites and services.

10. Changes to these terms

We announce material changes by email at least 30 days in advance. If you don’t agree, you can cancel before the changes take effect.

11. Governing law

These terms are governed by the law of the Republic of Serbia. The court in Novi Sad has jurisdiction, unless the law provides otherwise.

Draft version: 10 November 2026.